Support

Bookings

To change or cancel a booking you made in Halcy, write to support@halcy.site, or use the booking in the app where it offers it. What you can change, and how refunds work, is in our booking and payment terms.

Something you bought from another company through a link in Halcy is theirs to change or refund, so contact them directly.

Deleting your account

Delete your account in the app's settings, or email support@halcy.site from the address on your account and we'll do it for you. It stops working straight away, and you have 30 days to change your mind. What happens to your data is in our privacy policy.

Your data

To see, correct or delete what we hold about you, or to object to analytics, write to support@halcy.site. What you can ask for is in our privacy policy.

Report something

In the app, press and hold a message, or tap ⋯ on a post or a profile, and choose Report. The same menu on a profile lets you block that person.

For anything else, or if you don't have an account, write to support@halcy.site and tell us where you saw it and what's wrong. A person on our team reviews every report.

Authorities can reach our point of contact at the same address, in English or Swedish.

Everything else

Press, partnerships, or to say hello: hello@halcy.site. Working with us: careers.

The company

Halcy AB, org.nr 559564-5333, VAT SE559564533301, Stockholm, Sweden. Our terms and privacy policy.